Article 1 - Price
1.1 - The prices of our products are indicated in euros all inclusive of tax (VAT) except participation in the expenses of treatment and forwarding.1.2 - Côté Gamers reserves the right to modify its prices constantly but the products will be invoicees on the basis of the tariffs in force at the time of your validation of orders.1.3 - The products remain the property of Côté Gamers until the complete payment of the price
Article 2 - Order
You can order our products via our website : cotegamers.com
by form, using the link "contact us" present on the home page,
Or by mail to contact ---arobase---cotegamers.com (replace ---arobase--- by the corresponding symbol)
Article 3 - Validation
You declare that you have read and accepted the present General Sales Conditions before placing your order. The validation of your order is thus worth acceptance of these General Conditions of Sale.
Unless otherwise clearly stated, the data recorded by Côté Gamers constitute the proof of all transactions between Côté Gamers and its customers.
Article 4 - Availability
Our product offers are valid as long as they are visible on the site, within the limits of available stocks except for promotional operations mentioned as such on the site. In the event of unavailability of product after placing your order, we will inform you by mail. We will then proceed to a full refund of your order or, in cases where this is possible and if you prefer, we will proceed to a withdrawal of the missing products. In the case of withdrawal, we will inform you of the additional time required.
Article 5 - Delivery
5.1 - General information
The products are delivered to the delivery address that you have indicated during the ordering process. The deadline for delivery, for metropolitan France, may take up to one week and corresponds to the shipping time indicated above plus the time required for processing and delivery by postal services or by the carrier of your choice.
When you order several products at the same time and that they have different delivery dates, the delivery date of the order is based on the most distant date. However, Côté Gamers reserves the possibility to split the shipments. The participation to the processing and shipping costs will be charged only for one shipment.
In case of delay of shipment, an email will be sent to you to inform you of a possible consequence on the delivery deadline which was indicated to you. In the event of a delay in delivery, we will propose a new delivery date by e-mail. In any case, in accordance with the legal provisions, in case of delay in delivery of more than 7 days, you have the possibility to cancel your order within 60 working days. In this case, if you have received the product, after your cancellation, we will proceed to the refund of the product and the outbound costs, upon receipt of the product by us, complete and in its original condition.
We also invite you to contact the Customer Service for any question or in case of problem. In case of payment by credit or debit card and split deliveries, only the shipped products are debited.
In case of payment by check, the order will be shipped upon receipt of the check by us.
5.2 - Reservations
You must notify the carrier and Côté Gamers of any reservations about the delivered product (for example: damaged package, already opened...). According to the cases defined in the article 9 below, you can benefit from the conditions of exchange and refund envisaged in this article.
Article 6 - Payment
The payment of your purchases is made :
- either by credit cards
- Either by paypal
- or by bank check
In case of payment by check, it must be issued by a bank domiciled in France or Monaco.
The check is cashed upon receipt of the check.
Article 7 - Security
Our site is subject to a security system.
We have adopted the Paypal process, reliable and now recognized, to protect as effectively as possible all the sensitive data related to payment methods.
Article 8 - Satisfied or refunded 7 days - Right of withdrawal or exchange
8.1 - In accordance with the legal provisions in force, you have a period of 7 days from the receipt of your products to exercise your right of withdrawal from Côté Gamers without having to justify your reasons or pay any penalty. The expenses of return are chargeable to the customer.
In case of exercising the right of withdrawal within the above-mentioned period, only the price of the purchased product(s) will be refunded.
8.2 - Exchanges (cause: defective material, deteriorated)
You will have to return the product to be exchanged and will only be able to claim an exchange on a similar product.
The return costs remain at your charge. The expenses caused by the return of a new exchanged product remain the responsibility of Côté Gamers.
The returns are to be made in their original state and complete (packaging, accessories, instructions...) allowing (eventually) their re-marketing in new condition.
8.4 - Return address
Côté Gamers to Mr. Rucar Patrice, 33 rue marceau, 03170 Doyet, France
Article 9 - Conformity of the products
We commit ourselves to reimburse you or to exchange you the products apparently defective, damaged or not corresponding to your order. In this case, we thank you to state in detail in writing and send us back the products. Côté Gamers will proceed, at your choice, to the exchange or the refund of the products. The shipping and return costs will be exchanged for a credit note, derivative products or reimbursed on the basis of the invoiced rate. In any case, you benefit from the legal guarantees of conformity and hidden defects, and this in accordance with the legal provisions in force, in particular those specified in Appendix 1.
The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in Article 8.
Article 10 - Refunds
Refunds of products in the cases referred to in Articles 8 and 9 will be made as soon as possible and no later than 30 days after the date on which the right was exercised. The refund will be made on proposal of Côté Gamers by credit on the bank account of the customer or by bank check addressed to the name of the customer having placed the order and to the address of invoicing, the customer being able to choose another mode of refunding than that proposed (the refunding in cash being however impossible). No cash on delivery will be accepted, whatever the reason.
Article 11 - Customer service
For any information or question, our customer service is at your disposal:
To place an order: On the Internet: cotegamers.com
For an order follow-up, to exercise the right of withdrawal or to make use of the guarantee:
by mail to contact ---arobase---cotegamers.com (replace ---arobase--- by the corresponding symbol)
Article 12 - Intellectual property
All texts, comments, works, illustrations and images reproduced or represented on the sites Côté Gamers are strictly reserved under the copyright as well as under the intellectual property and for the whole world. For this reason and in accordance with the provisions of the code of the intellectual property, only the use for a private use subject to provisions different even more restrictive from the code of the intellectual property is authorized. Any reproduction or representation, in whole or in part, of the Omaké Books sites or of all or part of the elements found on the Omaké Books sites is strictly forbidden in the case of commercial use, although we do authorize reproduction for illustration purposes without commercial character, without prior approval. As such, you may use our visuals on social networks, forums, blogs, websites or paper publications without having to obtain our agreement. This tacit authorization only concerns the material and public documents put online on Cotegamers.com
Article 13 - Responsibility
The products offered are in accordance with the French legislation in force. The responsibility of Côté Gamers would not know how to be engaged in case of non respect of the legislation of the country where the product is delivered (for example in case of prohibition of a title...). It is up to you to check with the local authorities the possibilities of importing or using the products or services you plan to order.
The photos are provided for illustrative purposes. We invite you to refer to the description of each product to know the precise characteristics; and in case of doubt or if you wish additional information do not hesitate to contact us. Côté Gamers is only responsible for the content of the pages it publishes.
Article 14 - Applicable law - Litigation
This contract is subject to French law.
The language of this contract is the French language.
In case of dispute, the French courts will have exclusive jurisdiction.
Article 15 - Personal information
The information and data concerning you are necessary for the management of your order and our commercial relations. They can be transmitted to the companies which contribute to these relations such as those in charge of the execution of the services and orders for their management, execution, treatment and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to enable us to improve and personalize the services we offer you and the information we send you.
In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and oppose any personal data concerning you. All you have to do is write to us online at contact---(arobase)---cotegamers.com, giving us your name, first name, e-mail address and if possible your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. A reply will be sent to you within 2 months of receipt of the request.
According to your choices emitted during the creation or consultation of your account, you will be likely to receive offers of our company, Côté Gamers, as indicated during the creation of your account. If you do not wish it any more, you can at any time make us the request by specifying it by e-mail.