Article 1 - Prices
1.1 - The prices of our products as indicated on our pages and in the shopping carts are final, excluding participation in processing and shipping costs, and are therefore the prices paid by the purchaser. Côté Gamers is exempt from VAT. 1.2 - Côté Gamers reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time of your order validation. 1.3 - The products remain the property of Côté Gamers until full payment of the price.
Article 2 - Ordering
You can order our products via our website: cotegamers.com
by form, using the "contact us" link on the home page,
Or by e-mail to contact ---arobase---cotegamers.com (replace ---arobase--- with the appropriate symbol).
Article 3 - Acceptance
You declare that you have read and accepted the present General Terms and Conditions of Sale before placing your order. Validation of your order therefore implies acceptance of these General Terms and Conditions of Sale.
In the absence of clear evidence to the contrary, the data recorded by Côté Gamers constitutes proof of all transactions between Côté Gamers and its customers.
Article 4 - Availability
Our product offers are valid as long as they are visible on the site, within the limits of available stocks, except for promotional operations mentioned as such on the site. In the event of product unavailability after your order has been placed, we will inform you by e-mail. We will then proceed with a full refund of your order or, where possible and if you prefer, we will withdraw the missing products. In the event of a withdrawal, we will inform you of the additional time required.
Article 5 - Delivery
5.1 - General information
Products are delivered to the delivery address indicated by you during the ordering process.
1-Product delivery times depend on availability at the time of payment validation.
2-Pre-orders are only shipped after the date indicated on the product page. In the case of pre-orders indicating a month and a year without a specific day, availability is fixed at the last day of the month indicated.
3-In all other cases, postal packages are dispatched within one week of payment confirmation. Mondial Relay or Relais colis parcels are dispatched on the Friday following confirmation of payment, provided the customer has filled in the delivery address request form.
4-Deliveries at the special "Books and Brochures" rate are an economical shipping method. As such, delivery times can be up to 30 days, whatever the country, even if it borders France. The tracking number associated with the shipment can take up to 15 days to appear on tracking sites, and is only issued once the parcel has arrived at the departure airport and its customs formalities have been validated.
When you order several products at the same time and they have different delivery dates, the delivery date of the order is based on the most distant date. However, Côté Gamers reserves the right to split shipments. Shipping and handling charges will only be invoiced for a single shipment.
In the event of a delay in shipment, an e-mail will be sent to you to inform you of any consequences for the delivery deadline you have been given. In the event of late delivery, we will propose a new delivery date by e-mail. In any event, in accordance with legal provisions, in the event of a delay in delivery of more than 7 days, you have the right to cancel your order within 60 working days. In this case, if you have received the product after your cancellation, we will reimburse you for the cost of the product and the outward delivery charges, upon receipt of the product by us, complete and in its original condition.
If you have any questions or problems, please contact Customer Service. In the case of payment by credit or debit card and split deliveries, only products dispatched will be debited.
In the case of payment by cheque, the order will be dispatched on receipt of the cheque by us.
5.2 - Reservations
You must notify the carrier and Côté Gamers of any reservations about the product delivered (e.g. damaged package, already opened, etc.). In the cases defined in article 9 below, you may benefit from the exchange and refund conditions set out in that article.
Article 6 - Payment
Payment for your purchases may be made :
- by credit card
- by paypal
- or by cheque
In the case of payment by cheque, the cheque must be issued by a bank domiciled in metropolitan France or Monaco.
The cheque is cashed on receipt.
Article 7 - Security
Our site is subject to a security system.
We have adopted the Paypal process, which is reliable and now recognized, to protect all sensitive payment data as effectively as possible.
Article 8 - 7-day money-back guarantee - Right of withdrawal or exchange
8.1 - In accordance with the legal provisions in force, you have a period of 7 days from receipt of your products to exercise your right of withdrawal from Côté Gamers without having to justify your reasons or pay any penalty. Return shipping costs are at the customer's expense.
In the event of exercising the right of withdrawal within the aforementioned period, only the price of the product(s) purchased will be reimbursed.
8.2 - Exchanges (due to faulty or damaged goods)
You must return the product to be exchanged, and will only be entitled to an exchange for a similar product.
Côté Gamers will bear the cost of returning the exchanged product.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can (possibly) be remarketed as new.
8.4 - Return address
Côté Gamers for the attention of Mr Rucar Patrice, 33 rue marceau, 03170 Doyet, France
Article 9 - Product conformity
We undertake to refund or exchange products that appear to be faulty, damaged or damaged or that do not correspond to your order. In this case, we thank you to make a detailed statement in writing and return the product or products. Côté Gamers will, at your option, exchange or refund the product(s). Shipping and return costs will be exchanged for a credit note, by-product or reimbursed on the basis of the invoiced rate. In any case, you benefit from the legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force, in particular those specified in appendix 1.
The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in article 8.
Article 10 - Refunds
Refunds of products in the cases referred to in articles 8 and 9 will be made as soon as possible and at the latest within 30 days of the date on which the right was exercised. Refunds will be made at the suggestion of Côté Gamers by crediting the customer's bank account or by cheque sent in the name of the customer who placed the order and to the billing address, the customer being able to opt for another method of refund than the one proposed (cash refunds being impossible, however). Cash on delivery will not be accepted for any reason whatsoever.
Article 11 - Customer service
For any information or question, our customer service is at your disposal:
To place an order: On the Internet: cotegamers.com
To track your order, exercise your right of withdrawal or make a claim under the warranty :
by e-mail to contact ---arobase---cotegamers.com (replace ---arobase--- by the appropriate symbol)
Article 12 - Intellectual property
All texts, comments, works, illustrations, works and images reproduced or represented on the Côté Gamers sites are strictly reserved under copyright and intellectual property law for the entire world. As such, and in accordance with the provisions of the French Intellectual Property Code, only use for private purposes is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction or representation of the Omaké Books sites or of all or part of the elements found on the Omaké Books sites is strictly forbidden in the case of commercial use. We do, however, authorize reproduction for non-commercial illustration purposes, without prior approval. In this respect, you may use our visuals on social networks, forums, blogs, websites or print publications without having to obtain our agreement. This tacit authorization concerns only the material and public documents put online on Cotegamers.com.
Article 13 - Liability
The products offered comply with current French legislation. Côté Gamers cannot be held responsible in the event of non-compliance with the legislation of the country where the product is delivered (for example in the event of a ban on a title...). It is your responsibility to check with local authorities about the possibility of importing or using the products or services you intend to order.
Photos are provided for illustrative purposes only. We invite you to refer to the description of each product for its precise characteristics; and in case of doubt or if you require further information, please do not hesitate to contact us. Côté Gamers is only responsible for the content of the pages it publishes.
Article 14 - Applicable law - Disputes
The present contract is subject to French law.
The language of the present contract is French.
In the event of a dispute, the French courts shall have sole jurisdiction.
Article 15 - Personal information
Information and data concerning you are necessary for the management of your order and our commercial relations. They may be transmitted to companies contributing to these relations, such as those responsible for the execution of services and orders, for their management, execution, processing and payment. This information and data is also kept for security purposes, to comply with legal and regulatory obligations, and to enable us to improve and personalize the services we offer you and the information we send you.
In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to any personal data concerning you. All you have to do is write to us online at contact---(at)---cotegamers.com, giving us your surname, first name, e-mail address and, if possible, your customer reference number. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature, and must specify the address to which the reply should be sent. A reply will be sent to you within 2 months of receipt.
Depending on the choices you make when creating or consulting your account, you may receive offers from our company, Côté Gamers, as indicated when you created your account. If you no longer wish to receive such offers, you may request them at any time by e-mail.